Privacy Policy

This policy explains how RS TOURS & TRAVELS Ltd. (“we”, “us”) handles personal information that you share with us through this website. If you have any questions, please contact us at [email protected].

Information we collect

We only collect the information you choose to send us through our booking, quotation, corporate proposal and contact forms, such as:

• your name, phone number, WhatsApp number and email address;
• trip details such as pickup location, destination, dates, times, vehicle preference and number of passengers;
• any additional notes or requirements you provide.

Our web server may also record standard technical information (such as IP address and browser type) for security and to prevent spam.

How we use your information

• to respond to your enquiry and prepare a quotation;
• to arrange, confirm and manage your booking;
• to contact you about your enquiry by phone, WhatsApp or email;
• to protect our website against misuse and spam.

We do not sell your personal information.

Sharing

We share your information only where needed to provide the service you requested — for example, with the driver assigned to your journey — or where required by law.

Retention

We keep enquiry information only for as long as reasonably necessary to respond to you, provide our services and keep appropriate business records.

Third-party services

This website uses Google Fonts and embedded Google Maps on the contact page. When these load, your browser connects to Google, which may collect technical information in line with its own privacy policy. WhatsApp links open WhatsApp, which is operated under its own terms.

Your choices

You may ask us to update or delete the personal information you have sent us by contacting [email protected] or calling +880 17118 59578.